About the role
Operations Manager
Home-based | South West Region
Covering: Devon and surrounding areas, including Newton Abbot, Seaton, Barnstaple, Paignton and Bideford, with potential expansion into additional locations as new contracts are secured.
Hours: Monday to Friday, core office hours, with participation in an on-call rota (approximately 1 in 8 weeks).
Make a Difference in Healthcare
At InHealth, we’re committed to improving patient outcomes through innovative diagnostic and screening services. As a trusted NHS partner, we deliver a range of services including Lung Cancer Screening, patient bookings, triage support, nurse-led clinics and mobile CT scanning.
We are looking for an experienced and driven Operations Manager to lead our Lung Cancer Screening (LCS) programmes across the South West. This is an exciting opportunity for a strong operational leader who is passionate about delivering high-quality healthcare services and making a tangible difference to patients’ lives.
The Role
As Operations Manager, you will be responsible for the operational leadership, performance and continuous improvement of multiple LCS programmes. Working closely with internal teams, commissioners and external stakeholders, you will ensure services are delivered safely, effectively and in line with contractual requirements.
You’ll play a key role in driving operational excellence while supporting the continued growth of one of the UK’s most important early cancer detection programmes.
Key Responsibilities
Lead the operational delivery of multiple Lung Cancer Screening programmes across the region
Ensure services consistently meet contractual, performance and quality standards
Build and maintain strong relationships with NHS commissioners, partners and subcontractors
Monitor, analyse and report on programme performance, identifying opportunities for improvement
Drive service innovation and continuous improvement initiatives
Support strategic planning and contribute to the development of operational policies and procedures
Lead, coach and motivate teams to deliver outstanding patient care and service excellence
Ensure compliance with all regulatory, governance and patient safety requirements
About You
We’re looking for an ambitious and collaborative leader who thrives in a fast-paced healthcare environment.
You will be a confident communicator with the ability to engage and influence stakeholders at all levels. You’ll bring a proactive, solutions-focused approach and a passion for delivering exceptional healthcare services.
What You’ll Bring
Proven experience in healthcare operations management or national screening programmes
Strong knowledge of Lung Cancer Screening pathways, service specifications and key performance indicators
Experience leading geographically dispersed teams and managing operational performance
Excellent stakeholder management and relationship-building skills
Strong analytical, reporting and auditing capabilities
Experience driving quality improvement and service development initiatives
Evidence of ongoing professional development
A commitment to patient safety, quality and continuous improvement
What’s in it for you
In addition to this, we also offer:
27 days annual leave (plus bank holidays)
Generous company contribution pension scheme
Sick pay for peace of mind, so you can rest and recover without financial worry
Private medical insurance options
Life assurance
Hybrid and flexible working opportunities
Fantastic learning and development opportunities
24/7 access to a dedicated well-being hub and Employee Assistance Programme
Enhanced parental leave
Monthly award programme and online peer-to-peer recognition
Long service recognition, with vouchers and additional annual leave
Refer a friend bonus
Discounts on our healthcare services
Smart tech, Cycle to Work, and thousands of discounts and cashback options
For eligible* roles – an additional payment of £10 per hour, up to £50 per day, for each weekend day worked – paid monthly in arrears
Paid-for professional memberships and more!
Supporting our people’s happiness at work is a top priority. That means offering meaningful opportunities for personal and professional growth, with an innovative approach to development that helps you be the best version of yourself and build a real career pathway.
