Your role in one sentence
As the Human Resource Lead, you will oversee the human resources management functions across the organization.
Working relationship & Location:
Reporting: You will report directly to the CEO (based between Ghana and the USA) and receive support from the Finance Manager (based in Ghana) on payroll related tasks.
Role Type: This is a full-time role.
Location: You will work remotely and will be required to visit company locations as needed. Current company office locations are Gbawe in Greater Accra, Nsawam in Eastern Region, and New Longoro in Bono East.
Compensation & Benefits:
Full-time role with competitive starting gross salary;
For first 3 months probation: GHS 2812.50/month
Post probation: after probation performance & business review: GHS 3,750/month
Company statutory retirement contribution: 13% of gross salary per month
Company provident fund contribution: 0.5% of gross salary per month
Perks
All-expense-paid company travel
All-expense-paid professional development opportunity
Paid Vacation/year: 15 days
Paid Casual Leave/year: 5 days
Health Coverage up to 500 GHS/year reimbursed
Tools (if needed)
Company Laptop
Company Phone
Responsibilities
Documentation
Maintain up-to-date database on employee and related records including but not limited to:
ID card
Employment Agreement
NDA & Invention Assignment
Health Insurance
Bank/MoMo Payment Details
Queries/Strikes
Performance Reviews
Track team attendance, late penalties, leave days
Review, develop, implement, and keep up to date HR strategies, systems, procedures across the organization in line with the business strategy
Recruitment
Support the writing of JDs and any related research needed on the best practices for a role, and weed-out questions to use in the JD that is circulated
Make the external recruitment documents, forms, and links for circulation
Coordinate recruitment sourcing, headhunting, screening, interviewing, assessment testing, and selection to fill open positions
Coordinate schedule for interview appointments
Conduct first round interviews and take notes during all follow on interviews with the supervisor hiring for the role
Onboarding
Duplicate and set up the onboarding spreadsheet for staff
Complete HR related onboarding tasks and keep both the new hire and their supervisor accountable to complete their respective onboarding tasks
Retention
Oversee and manage a performance appraisal system, salary, and benefits program that drives high performance
Support current and future business needs through the development, engagement, motivation, and preservation of human capital
Nurture a positive working environment, bridge management, and employee relations by addressing demands, grievances, or other issues
Assess staff training needs to apply and monitor training programs
Coordinate planning of team building events and company-wide events (eg. retreats, parties, excursions)
Coordinate announcements of team member birthdays, gifts on personal life events (wedding, birth, funeral), staff awards, and promotions
Exit
Ensure termination letters are written and delivered to staff and related conversations happen between supervisor and reports
Conduct exit interviews
Ensure handovers are completed, reviewed, and shared with affected individuals before the last date of a resignation or termination
Remove outgoing staff access from company tools/systems (eg Slack, Gmail, Google Drive, linkedin, etc)
Payroll
Regular Staff
Make sure payroll spreadsheet is up to date
Add new employees and remove old ones
Update employee payment details, if applicable
Calculate and include all other incomes – sales commissions, transportation allowances, medical allowances
Calculate and include all deductions – lunch, loans and advances, credit union contributions and loans, and other deductions.
Upload spreadsheet payroll into Cadana app
Confirm that Cadana payroll matches spreadsheet and approve payroll for processing
Request Finance to disburse total net pay to Cadana
Request Finance Manager to issue final approval on Cadana
Casual Staff
Request casual labor pay schedule from manufacturing managers
Calculate working hours and total pay for other casual workers (Security officer, etc.)
Prepare casual labour payroll spreadsheet
Statutory: support Finance team with SSNIT, GRA, Petra
HR Compliance
Ensure legal compliance across all human resource management procedures
Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
Stakeholder Management
Send well wishes on milestones, and gifts on birthdays and holidays to key external stakeholders
Coordinate planning of investor visits, visas, in-country logistics, and trip related tasks
General & Administration
Coordinate company email, Slack, & WhatsApp: news updates, reminders for deadlines (eg. Weekly Leader Meeting, Performance Reviews), USA and Ghana holidays, etc
Update HR & Admin slides and scorecards for weekly company meetings
Supervise janitorial staff
Ensure company devices/gadgets, office structure, furniture, amenities are in excellent condition. Track item quantities, document malfunctions/damage/stolen, and coordinate repairs and replacements as needed
Demonstrate company values of Passion, Integrity, Excellence, and Reliability (PIER)
Perform other responsibilities related to this role as needed by the company and executive team
In the first month, you will:
Familiarize yourself with Gmail, Google Drive, Google Sheets, Hubspot, Calendly, Cadana, & Canva
Maintain database of vendors, associates, and external contacts
Review and improve current systems for attendance, leave, meetings, JD, hiring, onboarding, performance reviews, and roll out changes to the team
Support the writing of JDs for upcoming roles we will hire in Q3 and Q4 2022
Coordinate at least one investor visit
Support hiring of at least two roles
In the first quarter (three months), you will:
Manage all hiring and performance management functions
Facilitate payroll processing by liaising with the Finance department
Champion all other roles detailed in your job responsibilities
